FAQ
General questions
Who is the Learning Hub for?
The Learning Hub is designed for development practitioners and the community members they serve.
Content on The Learning Hub relates to the following development themes: agriculture and food security, civil society strengthening, climate resilience, early childhood development, education, health and nutrition, and work and enterprise. Content related to gender, innovation, and monitoring and evaluation is also accessible.
Do I or my organisation have to pay to take courses, watch instructional videos and webinars and download documents?
No. All content available through The Learning Hub is provided free of charge.
What is the difference between courses, instructional videos, and webinars?
The Learning Hub makes a variety of learning materials available to practitioners. Courses, instructional videos, and recorded webinars are designed for asynchronous virtual learning.
Courses are designed to achieve learning objectives and consist of multiple short video-lessons and quizzes, exercises, and reference materials. Learners taking a course follow a learning path.
Instructional videos are standalone video-lessons that don’t follow a particular learning path.
The recorded webinars have been edited for asynchronous learning. Live webinars are advertised through The Learning Hub for synchronous learning and then posted as recordings for asynchronous learning.
How long is the typical course, instructional video and webinar?
The length of courses varies depending on the learning objectives. The average length of a course is about two hours but there is a lot of variation. Instructional videos are typically just a few minutes long. Recorded webinars can be completed in less than one hour.
Can I enrol in more than one course, instructional video or webinar at a time?
Yes. Learners can use multiple learning opportunities simultaneously.
Only courses require enrolment through a learner registration, after which the learner account will help track learner progress in the courses.
We recommended that when taking a course you complete the video lessons in order. Some courses are designed to be taken progressively. For example, you will want to complete the “introduction” course followed by the “intermediate” course. In these instances, the course description indicates the order.
Are courses accredited? Will I receive a certificate upon completion?
No. The Aga Khan Foundation does not provide accreditation or certificates for asynchronous courses.
Who developed the courses, instructional videos, documents and webinars?
The Aga Khan Foundation leads the development, production, and curation of learning materials provided on The Learning Hub with external subject matter experts supporting the development of some content. Content development partners, including other agencies of the Aga Khan Development Network, are credited where applicable.
Need a little help navigating The Learning Hub?
Download our quick tutorial here.
Registration and sign-in
For courses labelled “Restricted Access”, how can I gain access?
Some content requires registration through The Learning Hub administrator, while other content is reserved for Aga Khan Development Network staff. Such content is labelled “Restricted Access”.
If there is content you are eligible to take and are interested in, but unable to access, please contact thelearninghub@akdn.org
How do I register an account with The Learning Hub?
To begin taking courses, you need to register with The Learning Hub.
You can register by clicking on “Log in” in the top right corner of the screen. Then, choose “Register” on the right side of the pop-up window. Fill in your first name, last name, and email address. To complete your registration, check your email account and click on the link you will have received from The Learning Hub.
I have forgotten my username and/or password. How can I log in?
Click on the “Log in” button in the top right corner of the screen. On the left side of the login box, below the “Log in” button, select “Forgot Password?”
This will redirect you to another page where you can insert the email associated with your account. Check your email to access a link to reset your password.
How do I invite my colleagues and friends to The Learning Hub or to a specific course, instructional video, or webinar?
You can invite colleagues and friends to access specific learning content by opening the content and choosing the icons for “Share on Facebook”, “Share on Twitter”, “Share on LinkedIn,” or “Share on Email”.
I am a staff member at the Aga Khan Foundation. How can I access the staff-only courses?
If you are a staff member at AKF and have an akdn.org email address, please log into your account by clicking on “Log in” in the top right corner of the screen. Once logged in, you will see a section called “Employee courses” on the page that opens. You will also be able to see an “Employee courses” tab in the main menu.
How can I delete my account?
We are sorry to see you go. If you are no longer interested in having an account with The Learning Hub, please log into your account, scroll down to the bottom of the page that opens, and click on “Delete Account”. After deleting your account, you will receive an email confirming that your account has been deleted.
Blended learning
For the blended learning courses, how can I register for the in-person session?
If a designated facilitator/administrator has asked that you register for a course that incorporates a synchronous in-person or virtual session, then the facilitator/administrator will contact you with details for attending the live portion.
For the blended learning courses, is the in-person session required?
Blended learning courses are designed so that the full benefit and achievement of the learning objectives is obtained by completing the asynchronous remote and in-person sessions. However, we recognise that some learners may find it challenging to complete both and therefore if the course is not labelled “Restricted Access”, you will not be prevented from enrolling in the asynchronous portion only.
Where can I find the Facilitator Guide for blended learning courses?
Facilitator Guides exist for blended learning courses – those that incorporate an in-person or remote synchronous session. Where guides do exist, they are accessible after enrolling in the course by clicking on the “Facilitator Guide” button.
How can I become a facilitator of an in-person session associated with a blended learning course?
Please contact thelearninghub@akdn.org if you are interested in learning more about becoming a facilitator of an in-person session for a blended learning course.
Can I charge for delivering the Aga Khan Foundation’s blended learning courses?
AKF’s blended learning courses are registered under the Creative Commons Attribution Non-Commercial No-Derivatives (CC BY-NC-ND) licence. This means that they are available free of charge and that no profit can made from delivering them.
That said, organisations that have signed a Memorandum of Understanding with AKF to deliver AKF’s blended learning courses may charge a reasonable market rate for course delivery in order to ensure the sustainability of their course offering.
Opportunities to collaborate with The Learning Hub
In my context, learners cannot easily access The Learning Hub, is there a way to make its content available offline?
All documents are available for download, making them accessible offline.
If you wish to use a course, instructional video, or recorded webinar in your context, but doing so through The Learning Hub is not optimal, please contact us at thelearninghub@akdn.org to discuss different options. Include in your email the material you are interested in accessing, where and how it will be used, and any affiliation you or your organisation have with the Aga Khan Foundation or the Aga Khan Development Network.
How can I obtain permission to reprint or use the Aga Khan Foundation’s media outside of The Learning Hub?
All learning content on The Learning Hub is the property of the Aga Khan Foundation. Some courses, instructional videos, documents, and webinars that were co-created with other organisations have shared ownership with those organisations.
All courses and instructional videos are registered under a Creative Commons Attribution Non-Commercial No-Derivatives (CC BY-NC-ND) licence. For more information, please go here.
Please refer to our Terms and Conditions for further information on using The Learning Hub content.
