Organisational Performance Measurement

Module 1: Introduction to the Organisational Performance Index (OPI)

Lesson 1 – Course overview

Lesson 2 – OPI purpose and key terms

Lesson 3 – OPI framework and target audience

Lesson 4 – Effectiveness

Lesson 5 – Efficiency

Lesson 6 – Relevance

Lesson 7 – Sustainability

Module 2: Completing an OPI measurement

Lesson 1 – Measurement process

Lesson 2 – Measurement preparation

Lesson 3 – Data collection – the basics

Lesson 4 – Data collection – the evidence

Lesson 5 – AKF data tabulation

Lesson 6 – Pact data tabulation

Lesson 7 – Data analysis

Module 3: Using OPI data

Lesson 1 – Planning for change with individual organisations

Lesson 2 – Planning for change in programmes and in your organisation

Module 4: OPI alternatives

Lesson 1 – Government Performance Index

Lesson 2 – Network and Professional Association Indices

Lesson 3 – Community Performance Index

Lesson 4 – Closing the loop in performance measurement

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Lesson 3 – OPI framework and target audience

Organisational Performance Measurement Module 1: Introduction to the Organisational Performance Index (OPI) Lesson 3 – OPI framework and target audience

OPI Journal Article Annotated Bibliography 76.30 KB 281 downloads

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Organisational Performance Measurement

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