After engaging in or facilitating organisational capacity development activities are you left wondering “so what”? What are the outcomes of the capacity development activities and how do they lead to higher performing organisations that make impact in their communities? This course introduces the concept of organisational performance. The course provides an easy-to-use and cost-effective tool for measuring the performance of civil society organisations. Similar tools are also available for networks, local governments, and community-based organisations. This course shows you how to use the tool to capture data, analyse the data, report on the data, and use it for further improvements. The course is aimed at AKF staff and partners who support organisational development or will use the Organisational Performance Index.
Testing course completions